🚚 FREE DELIVERY ON ORDERS ABOVE β‚Ή699🚚 FREE DELIVERY ON ORDERS ABOVE β‚Ή699🚚 FREE DELIVERY ON ORDERS ABOVE β‚Ή699🚚 FREE DELIVERY ON ORDERS ABOVE β‚Ή699

Frequently Asked Questions

Everything You Need to Know

Find answers about TENOO products, ingredients, preparation, orders and more.

About TENOO

TENOO is a food brand focused on thoughtfully crafted products inspired by Indian ingredients, made for little ones, families and everyday living.

TENOO products are manufactured in India through food manufacturing partners who follow applicable food safety and regulatory requirements.

TENOO focuses on thoughtfully selected ingredients, simple food choices and products designed for everyday use across generations.

Products & Ingredients

TENOO offers a range of food products including nutrimix blends, traditional ingredient-based mixes and everyday wellness-oriented food products.

Some TENOO products are created for little ones and families. Please check the individual product page and product label for the intended use, ingredients and allergen information before serving.

Ingredients vary by product. You can find the complete ingredient list for each product on its product page and packaging.

Nutrition information is provided on the individual product page and on the product packaging wherever applicable.

TENOO follows a clean-label approach and aims to avoid synthetic preservatives. Please refer to the specific product label for the most accurate ingredient information.

Preparation & Storage

Preparation instructions vary by product. Please follow the preparation method given on the respective product page or product packaging.

Store the product in a cool, dry place away from direct sunlight and moisture. Keep the pack tightly closed after opening and follow the storage instructions on the product label.

The best-before or shelf-life information is printed on the respective product packaging. Please check the pack before use.

Orders & Delivery

You can contact TENOO through WhatsApp to enquire about products and place an order.

Yes. You can reach TENOO directly through WhatsApp for product enquiries and orders.

We offer delivery across India, subject to serviceability. Delivery is β‚Ή79 on orders below β‚Ή699, and free on orders of β‚Ή699 and above.

For order-related questions, please contact us directly through WhatsApp and share your order details with our team.

Cancellation requests can be made by contacting TENOO on WhatsApp as soon as possible. Once an order has been processed or dispatched, cancellation may not be possible.

If a refund is applicable, the request will be reviewed based on the order status and the reason for the request. Please contact TENOO on WhatsApp with your order details for assistance.

Product Verification

Products with a manufacturer verification QR code can be scanned using your phone camera. The QR code opens the corresponding TENOO verification page with the manufacturer details.

The applicable FSSAI licence information is provided on the product packaging and, where available, on the manufacturer verification page linked through the product QR code.

Support

You can contact TENOO through WhatsApp, Instagram, Facebook or YouTube. For direct assistance, WhatsApp is the quickest way to reach us.

Yes. For bulk orders, business enquiries or other product-related requirements, please contact us through WhatsApp and share your requirement.

Still Have a Question?

We're happy to help. Reach out to us directly and our team will be glad to assist you.

Chat with TENOO on WhatsApp